---
title: "Running payroll for clients: what to do, in order"
canonical_url: https://hrhive.co.uk/start/run-payroll-for-clients/
content_type: journey
summary: Know about starters, leavers and changes before payroll day. Get each client to invite you with the payroll role, then use the notices and reports HRHive gives you. HRHive is not payroll software, so pay is still worked out in yours.
audiences:
  - adviser
  - payroll_bureau
jurisdiction: uk
status: published
last_updated: 2026-10-05
---

# Running payroll for clients? Here is what to do, in order.

> Know about starters, leavers and changes before payroll day. Get each client to invite you with the payroll role, then use the notices and reports HRHive gives you. HRHive is not payroll software, so pay is still worked out in yours.

## What you will have at the end

- [ ] An invitation into the client's organisation with the payroll role
- [ ] Bank detail changes confirmed before the pay run
- [ ] Leavers and their final details known in good time
- [ ] Starter details in the person's record
- [ ] A starters and leavers report for the period

> **Across all your clients**
>
> Payroll handoffs, webhooks and a public API carry changes to your payroll software, and a portfolio view shows what needs attention across clients.

1. **Ask each client to invite you with the payroll role**: The client's owner or an administrator invites you by email and gives you the payroll role. You sign in with a one-time link, an emailed code or a passkey, and one login covers every client.
2. **Check what needs confirming before payroll**: Home shows how many bank detail changes need confirming before payroll. Confirm each change with the employee, then confirm it in HRHive. An employee cannot confirm their own change.
3. **Watch for leavers**: When a leaving date is set, payroll is told, with a prompt to review final pay and outstanding holiday. HR and the manager are told too.
4. **Collect starter details**: A new starter gives their details, emergency contact, bank details and P45 or starter information through one emailed link, so the details payroll needs arrive in their record.
5. **Run the starters and leavers report**: Choose the period, then export to CSV, Excel or PDF. HRHive does not send data to your payroll software yet, so you enter or import the changes as you do now.
6. **Check holiday and sickness records**: Holiday balances and approved leave are in each client's records, and sickness absence is recorded as leave. HRHive records them. It does not calculate sick pay or run payroll.

## Frequently asked questions

### Will HRHive send changes to my payroll software?

Yes. Payroll handoffs, webhooks and a public API carry the changes to your payroll software, so they are not keyed in again. You can also read the notices and the starters and leavers report.

### Can I see every client's changes in one place?

Yes. The portfolio view shows the actions, expiries and urgent items from every client together. Open any client from it to deal with what needs attention.

## About this page

- Last updated: 5 October 2026

## Related

**In HRHive**

- [Sickness and absence records](https://hrhive.co.uk/product/sickness-absence/)
- [Documents, versions and expiry dates](https://hrhive.co.uk/product/documents/)

**Related reading**

- [HRHive for payroll bureaux](https://hrhive.co.uk/advisers/payroll-bureaux/)
- [HRHive for accountants](https://hrhive.co.uk/advisers/accountants/)
- [Adviser pricing](https://hrhive.co.uk/advisers/pricing/)

Canonical URL: https://hrhive.co.uk/start/run-payroll-for-clients/
Start with HRHive: https://app.hrhive.co.uk/sign-in?next=%2Fnew%3Fhh_funnel%3Dsituation%26hh_route%3Demployer%26hh_goal%3Dfirst_person_added%26hh_page%3Dstart%252Frun-payroll-for-clients