Start from your situation

Running payroll for clients? Here is what to do, in order.

Know about starters, leavers and changes before payroll day. Get each client to invite you with the payroll role, then use the notices and reports HRHive gives you. HRHive is not payroll software, so pay is still worked out in yours.

Create your account, then ask each client to invite you with the payroll role.

From first client to payroll day

6 steps, in order. Each one links to the page that explains it.

  1. Ask each client to invite you with the payroll role

    The client's owner or an administrator invites you by email and gives you the payroll role. You sign in with a one-time link, an emailed code or a passkey, and one login covers every client.

    Payroll bureaux
  2. Check what needs confirming before payroll

    Home shows how many bank detail changes need confirming before payroll. Confirm each change with the employee, then confirm it in HRHive. An employee cannot confirm their own change.

    Employee records
  3. Watch for leavers

    When a leaving date is set, payroll is told, with a prompt to review final pay and outstanding holiday. HR and the manager are told too.

    Offboarding
  4. Collect starter details

    A new starter gives their details, emergency contact, bank details and P45 or starter information through one emailed link, so the details payroll needs arrive in their record.

    Onboarding
  5. Run the starters and leavers report

    Choose the period, then export to CSV, Excel or PDF. HRHive does not send data to your payroll software yet, so you enter or import the changes as you do now.

    Reporting
  6. Check holiday and sickness records

    Holiday balances and approved leave are in each client's records, and sickness absence is recorded as leave. HRHive records them. It does not calculate sick pay or run payroll.

    Leave

What you will have at the end

  • An invitation into the client's organisation with the payroll role
  • Bank detail changes confirmed before the pay run
  • Leavers and their final details known in good time
  • Starter details in the person's record
  • A starters and leavers report for the period

Frequently asked questions

Will HRHive send changes to my payroll software?
Not yet. Today you read the notices and reports and enter the changes yourself. Payroll handoffs, webhooks and a public API are planned, and we have not set a date.
Can I see every client's changes in one place?
Not yet. Today you switch between clients and work in one at a time. A portfolio view across every client is in development, and we have not set a date for it.